Return & Refund Policy

Last Updated: September 17, 2026

At RANGSAA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that:

• The product is unused and unworn.
• The product is in its original condition and packaging.
• All original tags and labels are attached.
• The product has not been washed, altered, damaged, or stained.
• The original invoice/order details are available.

2. Items That Cannot Be Returned

For hygiene and product-protection reasons, the following items are generally non-returnable:

• Items that have been worn, washed, altered, or damaged.
• Items without original tags.
• Customized or specially made products.
• Items purchased during a final sale, where specifically stated on the product page.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please send:

• Your order number
• Clear photos/videos of the item
• Photos of the packaging and shipping label

We will review the issue and, where applicable, arrange a replacement or refund.

4. Return Shipping

For a change-of-mind return or incorrect size selection, return shipping costs are the customer's responsibility, unless otherwise stated.

If the item is damaged, defective, or incorrectly sent by RANGSAA, we will cover the applicable return shipping cost.

5. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed through the original payment method, where possible.

For Cash on Delivery orders, refund arrangements may require additional information from the customer.

Please allow reasonable processing time for the refund to appear in your account after approval.

6. Exchanges

If you would like to exchange an item for another size or eligible product, please contact us within 7 days of delivery.

Exchanges are subject to product availability.

7. How to Request a Return

To request a return or exchange, contact us at:

Email: info.rangsaa@gmail.com

Please include your order number, product name, and reason for the return.

Our team will provide you with the next steps.

8. Important Note

RANGSAA reserves the right to refuse a return or refund if the returned product does not meet the conditions outlined in this policy.